We allow returns and exchanges up to 14 days after your purchase date. Contact us to start a return or exchange. To get a refund for your purchase, your plant, pot or accessory must be in perfect condition.
We guarantee our plants for 14 days from receipt and guarantee to send healthy plants. Please kindly remember that plants are living things and it is therefore your responsibility to care for them. We cannot be responsible for neglect or mis care. All our plants are sent with a detailed care guide with the intention of you reading it and giving your plant the best care possible. Should you have any issues with your plant we are always on email to help you with any problems that may arise in your plant parent journey.
Please note return postage for exchanges and refunds is to be paid for by the customer and is none refundable.